We have qualified factory technicians available to assist with the repair of your appliance. Simply book a service and repair online. Alternatively, call AEG First Klasse Care on 1300 363 664 or contact us and we will be glad to assist you.
You can stop/pause your machine after the cycle has started if it is safe to do so. The machine door will not unlock once the water level has reached the level of the door, if the spin cycle has started or if the water temperature is over 60 degrees.
Over sudsing of detergent can cause longer wash times, so try using less detergent or detergent with low sudsing mentioned on packaging. If your washer is a top loader programs can run longer if machine is unbalanced - so try evenly moving clothes around.
The laundry load may be lighter or only lightly soiled. Many of our products have a sensing feature which will adjust the program to each load.
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Built by experts — repaired by experts, nobody knows your appliance better than us. You can trust us to deliver the best possible quality of care, every day for both warranty and out of warranty service and repairs. That's our promise to you.