SERVICE & REPAIR

Built by experts — repaired by experts, nobody knows your appliance better than us.
You can trust us to deliver the best possible quality of care, every day for both warranty and out of warranty service and repairs. That's our promise to you.

AEG Service & Repair - For Your Peace of Mind

Fully qualified approved technicians covering all parts of the country
Our qualified technicians service all of Australia using genuine spare parts.
Reliable and professional service
Track your technician's arrival online, so you always know when to expect them.
Fixed fee for the repair labour costs*
Call-out and labour charged at flat rates. Or call 1300 363 664 and ask about our $299 Fixed-Price Repair. Either way, no surprises!
Better Living Offer on replacement appliances if its not viable to repair**
If your appliance is deemed not repairable, we'll offer you a voucher to be used towards a new AEG appliance.
* Metro areas only excluding Tasmania.
** Conditions apply"
To book* a service and repair please have the following information ready
  • Appliance type
  • Model Number
  • Serial Number (if available)
  • Date of purchase (if Appliance is in Warranty)

* Online booking not available for Third Party booking. If you wish to book a service for more than one appliance, please call us on 1300 363 664.
Service and repair fees (Out of warranty)**
  • Monday - Friday
    $195.00 Flat rate (includes service call out and labour) excludes spare parts
  • Saturdays
    $215.00 Flat rate (includes service call out and labour) excludes spare parts
  • Assistant Technician
    $70 (if required)

**(Metro areas only excluding Tasmania)
* Online booking not available for Third Party booking. If you wish to book a service for more than one appliance, please call us on 1300 363 664.
Book Online Repair Service
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FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

See our frequently asked questions for all you need to know about the use, maintenance and care of your AEG appliances.
View All FAQs

Service Centre Locator

Our First Klasse Care Team is available to assist you seven days a week, and a national network of experienced technicians and selected service agents. Offering a fixed price guarantee with no additional hidden labour costs, giving you peace of mind that your appliance is in good hands.

Choose Appliance Type

Please choose at least an appliance type

Choose Appliance Type

Please enter Postcode or Suburb

Please enter Postcode or Suburb
View store list
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HOW TO FIND A SERVICE CENTRE

1. Enter in your Suburb, City or Postcode.
2. Choose at least one of your appliance types.
3. Choose a Service centre to display all the contact information or get direction.
HOW TO FIND A SERVICE CENTRE

1. Enter in your Suburb, City or Postcode.
2. Choose at least one of your appliance types.
3. Choose a Service centre to display all the contact information or get direction.

We’re here to help

AEG_support_contact_us
AEG_support_contact_us

CONTACT US

Our First Klasse Care team is available 6 days a week
MON to FRI 8AM - 6PM AEDT
SAT 9AM - 2PM AEDT
Call 1300 363 664
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AEG_support_enquire_online_email

ENQUIRE ONLINE

Send us your comments or questions. We're always happy to help
Enquiry Now
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AEG_support_service_repair

Book service and
repair online

Reliable and professional service by fully qualified AEG approved technicians.
Book Now
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